Rashan Thompson
AI, CRM, and operations help for small businesses.
I build AI assistants, CRMs, and business software for small companies, and I help their teams put them to use.
I bring 20 years of leading operations and technology change, including senior roles at Slalom, Cognizant, and Conduent.

Experience with Leading Organizations







AI Work
Working software, built with AI.
I build with AI coding agents. A second AI reviews every change, and nothing ships without my sign-off.
- SkilledOS
- A field service platform with an AI assistant, 10 free calculators, and 6 AI-powered tools.
- CareerPhases
- A career and financial planning platform with an AI Coach.
- Connective CRM
- The CRM and chat assistant behind my consulting firm.
- KeepAhead
- An AI money coach for households and small businesses. In development. Pilot planned for 2027.

Results
Results, With the Source.
$5.5MAnnual Account RevenueA life sciences account at Slalom, grown from under $1M a year
40%Higher Client NPSA relative increase across global Salesforce programs at Cognizant
45%Shorter Patient Onboarding TimeHIPAA-compliant CRM and IVR systems at Conduent
35%Client Revenue GrowthA SaaS client of Connective Technologies. A shorter sales cycle contributed.
Recommendations
What Colleagues Say About Rashan Thompson
“One of our most significant deals, worth over $75 million, was won largely because of Rashan's ability to connect with the client and make complex technologies simple and easy for them to understand.”
R. JordanFormer sales leader, Conduent Pharmaceutical Sales. LinkedIn recommendation.
“Rashan's strengths include transformational business process reengineering with a focus on improving business operations efficiency, increasing revenue and delivering impactful end products that provide in-depth analysis for better decision making.”
T. Richardson, Ph.D.Former teammate. LinkedIn recommendation.
Let's Talk
Tell me what you are working on.
I reply to every message myself.
I also run workshops for students, schools, faith communities, and nonprofits. Workshops and speaking